Finding your keycode

A keycode is required when installing the agent. Each keycode is unique to a Site and must be referenced during install or specified by the command line. By default, the keycode is assigned as the filename for the installer for the .exe. This will be used if unchanged. However, if you are using the MSI or the filename has been changed, then the keycode must be specified through the command line or entered through the installer GUI. For more information about deploying the agent, see Deploying agents.

You can find your keycode in either of the following ways.

For Business view users:

  1. Click Settings from the navigation pane.

  2. Select the Downloads tab.

For MSP users:

  1. Click the Sites List tab.

  2. Click the Key button next to the Site name.